1. Information We Collect
We collect information necessary to deliver high-fidelity digital twin solutions and aerial surveying services. This includes:
Identity & Contact Data: Name, company, email address (e.g., [email protected]), and phone number provided via our website or service inquiries.
Geospatial & Project Data: 3D point clouds, high-resolution imagery, georeferenced 3D meshes, and identified structural failure points captured during our missions.
Technical Data: Verification of Ground Sample Distance (GSD), camera calibration data, and Georeferencing RMSE logs associated with your specific project assets.
2. How We Use Your Data
Data is utilized to create a "single source of truth" for your infrastructure's structural health and construction planning. Specifically:
Service Delivery: To generate survey-grade models ready for use in professional engineering programs.
Automated Analytics: To perform AI-integrated defect detection and geolocate anomalies directly onto your 3D assets.
Quality Assurance: To generate comprehensive Quality Reports that verify the accuracy and integrity of the delivered data.
Internal Improvements: To refine our automated structural feature recognition programs for more consistent results.
3. Data Storage and Security
Given that we transform critical infrastructure into intelligent digital assets, data security is paramount.
Secure Environment: Project data is stored in secure environments suitable for professional applications.
Restricted Access: Access to sensitive structural failure data and "frozen-in-time" temporal records is strictly limited to authorized personnel and designated project stakeholders.
Retention: We maintain digital baselines to enable future "change detection" and temporal comparisons of defect growth over the asset's lifecycle.
4. Third-Party Sharing
We do not sell your data. We only share information with third parties in the following contexts:
Project Stakeholders: Sharing data with your authorized engineering teams, surveyors, or asset owners as part of the digital workflow.
Operational Requirements: Sharing flight logs or pilot information with regulatory bodies (such as CASA) as required by Australian aviation law.
Service Partners: Working with licensed surveyor partners when certified cadastral sign-offs are required for pre-design site surveys.
5. Transparency and Your Rights
Transparency is a core value of our service. You have the right to:
Access the Quality Reports and georeferenced data sets associated with your project.
Request the deletion of your contact information from our marketing and inquiry databases.
Inquire about the specific AI analytics used to categorize defects on your structural assets.
6. Contact Information
For questions regarding this policy or the security of your project data, please contact us:
Email: [email protected]
Web: www.hoverai.au